Recently I accompanied my father to a pre-op appointment at Kaiser Permanente. We were delighted to see this image on the whiteboard in the exam room. It immediately set a positive tone for the appointment and reduced some of the stress my parents were feeling.Thank you to all the wonderful women and men who have dedicated their lives to improving healthcare and caring for patients. This week we celebrate Healthcare Week. Last week we celebrated Nurses Week. I’m late but wanted to wish everyone happy Nurses and Healthcare weeks, especially my two favorite nurses, my daughter-in-laws Jen Pontz and Jaimee Pontz. Every day we are grateful for all the wonderful clinicians, providers, clinical and non-clinical leaders who provide great patient care and strive to improve outcomes.